Supplier Experience Live from HICX

#32 | How to Drive Supplier Adoption & Engagement with Supplier Marketing with Anthony Payne

Supplier marketing is the process by which companies engage suppliers, build strong supplier relationships and create supplier value in order to capture value from suppliers in return,”  Anthony Payne, CMO at HICX, explained at Supplier Experience Live 2023 Conference during a session about how to drive supplier adoption & engagement with supplier marketing.
The session covers:
What is the main cause of initiative fatigue for suppliers
What is supplier marketing
How to use a simple marketing framework to drive supplier adoption and engagement
Top 6 recommendations to drive supplier adoption and engagement
 

#31 | Supplier Experience: The HEINEKEN Journey with Ruth Bromley (Heineken)

When it comes to standardizing the suite of tools, Ruth explains the most important thing to get right for your people to use the product is to ensure its value for suppliers: “What’s critical in order for your internal team actually having the appetite to use the tools, is that those tools have to work for your suppliers in the market.”
The Heineken session at Supplier Experience Live 23 covers:
The digital transformation journey of Procurement at Heineken
How to successfully digitize the procurement function
Top 3 key learnings from digitizing Procurement

#30 | Building a Twenty-First Century Supply Chain with Dr. Elouise Epstein (Kearney)

So this is where we have to put ourselves in our supplier’s shoes and start to understand their pain,” Dr. Elouise Epstein, Partner at Kearney, explained during a keynote speech at the 2023 Supplier Experience Live Conference.
What we need is a way for the user to own their data, allowing them to share it when and where they want, while keeping the data up to date in one place and syndicated into all the different environments.
Some of the key points include:
What is wrong with our “modern” supply chains
The biggest problem with enterprise supply chains today
The future of supply chain technology
Why should you care about the voice of your supplier
How to win together with your suppliers using data

Supplier Experience Live is going LIVE! - 10th October 2023

Supplier Experience Live is going LIVE! - 10th October 2023
Transform your procurement and supply chain strategies into a competitive advantage at HICX Supplier Experience Live, our official DPW half-day side event in Amsterdam on 10th October.
Learn directly from industry experts and leading professionals who are reshaping their procurement landscape, such as Dr. Elouise Epstein, Ruth Bromley from Heineken, Marc Bengio from Johnson & Johnson, and many others.
Register and check the full speaker list here.

#29 | How Current Trends Drive Tech Adoption and Better Ways of Working with Yash Rai

How Current Trends Drive Tech Adoption and Better Ways of Working with Yash Rai
In this episode of the Supplier Experience Live podcast, we spoke with Yash Rai, Vice President, Procurement and Supply Chain Solutions at The Smart Cube. Yash has over 14 years of experience working in the procurement domain. He loves the industry and is extremely passionate about technology and learning about best-of-breed solutions and capabilities.
In our conversation with Yash, we discussed the following:
The top 3 trends in Procurement for Life Sciences in response to recent geopolitical risks
How to benefit from best-of-breed technologies in Life Sciences Procurement
New ways of working with enabling technologies and increased collaboration with suppliers
 

#28 | How to Use Technology to Prepare for Unexpected Disruption with Anand Singh

In this episode of the Supplier Experience Live Podcast, we head to Pittsburgh, Pennsylvania to speak with Anand Singh, who is VP of Integrated Supply Chain at Sword Health. 
Anand started working in Procurement and Supply Chain at an early age in his family business. He was managing a small fleet of two trucks serving their most important clients, including Unilever. His father started the logistics and distribution company on the East coast of India. 
From there, his career took him to the USA, where he has worked in many large organizations across different industries. These included Cooper Tire & Rubber in the automotive sector as well as nine years with Philips Healthcare.
With Anand, we discussed:
How to be better prepared for unexpected disruption
The impact of Industry 4.0 in the area of supply chain management
How to get the most out of your technology and engage stakeholders

#27 | How To Improve Relations With Suppliers and Build the Procurement Function of the Future

How to improve relations with suppliers and build the Procurement function of the future
In this episode of Supplier Experience Live, we circle back to Dr. Charlotte Anabelle de Brabandt, Head of IT Partner Management & Head of IT Governance US at ZF Group and Max Kent, CEO at Procure Services LTD.
The discussion focused on key findings from our recent Voice of the Supplier Survey and reactions to the results from an industry-insider perspective and a supplier point of view.
With Charlotte and Max, we discussed:
Why suppliers find it challenging to do their best work for their biggest customers
How relationships with suppliers can be strengthened
How to avoid the pitfalls of bad procurement practices to improve your supplier relationships
How to deal with the multitude of systems for completing various workflows
How self-service and automation enhance supplier relations
Questions to consider for your own supplier satisfaction survey
How to separate yourself from other buyers and become customer-of-choice
How the growing importance of the suppliers’ perspective will affect the evolution of the procurement function

#26 | An Interview on How Far Procurement Has Come Due to Technological Advancements with Canda Rozier

How Far Procurement Has Come Due to Technological Advancements with Canda Rozier
In this episode of Supplier Experience Live Podcast from HICX, we welcomed Canda Rozier, a Procurement Evangelist and Consultant. Canda gained her Procurement knowledge and expertise as a former CPO of several global organizations, before founding her own consulting company, Collabra Consulting, which is focused on procurement transformation, sourcing excellence, and cost improvement.
She also often contributes to sourcing industry publications, speaks at procurement conferences and events globally and is winner of the 2019 Sourcing Star Award of the SIG Future of Sourcing Award.
We had the pleasure of talking to her about:
Trends she is seeing that are impacting Procurement today
Challenges procurement leaders are facing and her approach to digital transformation
The importance of data and the technological revolution

#25 | An Interview on The Role of Technology in the Future of Procurement with David Yarkin

The Role of Technology in the Future of Procurement with David Yarkin
For this episode of the Supplier Experience Live Podcast, we were joined by David Yarkin, Founder and CEO of Procurated, and a former CPO. David is a procurement practitioner who has spent nearly twenty years working in a number of organizations both in the public and private sectors. After gaining experience, David went on to establish his own business, Procurated, which connects public sector buyers with peer-reviewed suppliers.
With David we discussed:
The importance of understanding suppliers’ historical performance
Digital transformation in Procurement
How to prepare for technological transformation within the procurement community
How to improve supplier relationships
Why the suppliers’ perspective is important for procurement professionals

#24 | What Darwin’s Theory Can Tell Us About Procurement & Supply Chains with David Loseby

What Darwin’s Theory Can Tell Us About Procurement & Supply Chains with David Loseby
For this episode of the Supplier Experience Live podcast from HICX, we welcomed David Loseby. David is an advisor, author, speaker, and visiting scholar at the University of East Anglia. David describes himself as a ‘pracademic,’ or practitioner academic, having held various global CPO roles across a number of industries, including retail, FMCG, pharmaceuticals, aerospace and defense, manufacturing, and banking. His focus is on delivering change and transformation within organizations.
With David we discussed:
An alternative approach to digital transformation
Digital Darwinism and evolution within supply chains
Adoption challenges and future of Procurement