HICX enables the world’s leading brands and manufacturers to deliver a great experience to their suppliers. We work with enterprises globally to help them overcome significant challenges in supplier management for risk, compliance & governance.
Listen on:
Episodes
Thursday Mar 16, 2023
Thursday Mar 16, 2023
In this episode of the Supplier Experience Live Podcast, we head to Pittsburgh, Pennsylvania to speak with Anand Singh, who is VP of Integrated Supply Chain at Sword Health.
Anand started working in Procurement and Supply Chain at an early age in his family business. He was managing a small fleet of two trucks serving their most important clients, including Unilever. His father started the logistics and distribution company on the East coast of India.
From there, his career took him to the USA, where he has worked in many large organizations across different industries. These included Cooper Tire & Rubber in the automotive sector as well as nine years with Philips Healthcare.
With Anand, we discussed:
How to be better prepared for unexpected disruption
The impact of Industry 4.0 in the area of supply chain management
How to get the most out of your technology and engage stakeholders
Monday Jan 30, 2023
Monday Jan 30, 2023
How to improve relations with suppliers and build the Procurement function of the future
In this episode of Supplier Experience Live, we circle back to Dr. Charlotte Anabelle de Brabandt, Head of IT Partner Management & Head of IT Governance US at ZF Group and Max Kent, CEO at Procure Services LTD.
The discussion focused on key findings from our recent Voice of the Supplier Survey and reactions to the results from an industry-insider perspective and a supplier point of view.
With Charlotte and Max, we discussed:
Why suppliers find it challenging to do their best work for their biggest customers
How relationships with suppliers can be strengthened
How to avoid the pitfalls of bad procurement practices to improve your supplier relationships
How to deal with the multitude of systems for completing various workflows
How self-service and automation enhance supplier relations
Questions to consider for your own supplier satisfaction survey
How to separate yourself from other buyers and become customer-of-choice
How the growing importance of the suppliers’ perspective will affect the evolution of the procurement function
Friday Jan 13, 2023
Friday Jan 13, 2023
How Far Procurement Has Come Due to Technological Advancements with Canda Rozier
In this episode of Supplier Experience Live Podcast from HICX, we welcomed Canda Rozier, a Procurement Evangelist and Consultant. Canda gained her Procurement knowledge and expertise as a former CPO of several global organizations, before founding her own consulting company, Collabra Consulting, which is focused on procurement transformation, sourcing excellence, and cost improvement.
She also often contributes to sourcing industry publications, speaks at procurement conferences and events globally and is winner of the 2019 Sourcing Star Award of the SIG Future of Sourcing Award.
We had the pleasure of talking to her about:
Trends she is seeing that are impacting Procurement today
Challenges procurement leaders are facing and her approach to digital transformation
The importance of data and the technological revolution
Tuesday Dec 13, 2022
Tuesday Dec 13, 2022
The Role of Technology in the Future of Procurement with David Yarkin
For this episode of the Supplier Experience Live Podcast, we were joined by David Yarkin, Founder and CEO of Procurated, and a former CPO. David is a procurement practitioner who has spent nearly twenty years working in a number of organizations both in the public and private sectors. After gaining experience, David went on to establish his own business, Procurated, which connects public sector buyers with peer-reviewed suppliers.
With David we discussed:
The importance of understanding suppliers’ historical performance
Digital transformation in Procurement
How to prepare for technological transformation within the procurement community
How to improve supplier relationships
Why the suppliers’ perspective is important for procurement professionals
Wednesday Nov 09, 2022
Wednesday Nov 09, 2022
What Darwin’s Theory Can Tell Us About Procurement & Supply Chains with David Loseby
For this episode of the Supplier Experience Live podcast from HICX, we welcomed David Loseby. David is an advisor, author, speaker, and visiting scholar at the University of East Anglia. David describes himself as a ‘pracademic,’ or practitioner academic, having held various global CPO roles across a number of industries, including retail, FMCG, pharmaceuticals, aerospace and defense, manufacturing, and banking. His focus is on delivering change and transformation within organizations.
With David we discussed:
An alternative approach to digital transformation
Digital Darwinism and evolution within supply chains
Adoption challenges and future of Procurement
Wednesday Oct 12, 2022
Wednesday Oct 12, 2022
An Interview on Taking Procurement to the Next Level with Rich Sains
For this episode of Supplier Experience Live Podcast, we were joined by Rich Sains. Rich is a procurement practitioner who has spent over twenty years working in a number of organizations for various industries, including retail, hospitality, and FMCG. After gaining experience, Rich went on to establish his own business, Acada, which provides a procurement platform focused on performance, insights and analysis that helps procurement teams increase capacity and reduce time to value.
With Rich we discussed:
How Procurement has evolved to become a more strategic function
How transformation impacts people, skills and roadmaps needed today
The technological revolution of Procurement
Thursday Aug 11, 2022
Thursday Aug 11, 2022
An Interview on Modern Procurement with Nick Ralphs
For this episode of Supplier Experience Live by HICX, we were joined by Nick Ralphs. Based in Glasgow, UK, Nick is a Director of NJR Procurement, an organization focused on ‘Increasing Value and Managing Risk in Purchasing and Supply Chains.’ Nick is also an active consultant and specializes in training procurement teams through the DevelopMyTeam platform.
With Nick we talked about:
Trends and Challenges in Procurement
Procurement taking charge
Bettering supplier relationships with modern technology
Thursday Jul 14, 2022
Thursday Jul 14, 2022
An Interview on the Challenges Facing Procurement Today with Jon Hansen
In this episode of Supplier Experience Live, we welcome Jon Hansen. Jon is a renowned writer and speaker in procurement. Starting his career as a software company founder, he now runs a Procurement Insights blog and hosts a podcast, PI Window on The World Show which airs on Blog Talk Radio. Deservedly, Jon also sits among the Top 50 Global Thought Leaders in this space.
We have welcomed Jon to discuss the challenges Procurement is facing today, as well as:
What ‘procurement transformation’ means in practice
Taking into account the suppliers’ perspective and experience
Procurement taking ownership
Tuesday Jun 21, 2022
Tuesday Jun 21, 2022
An Interview on Digital Procurement with Charlotte de Brabandt and Max Kent
In this episode of Supplier Experience Live, we welcome Charlotte de Brabandt and Max Kent. Max is Vice President of Global Procurement at AP automation experts, Compleat Software. Charlotte is speaker, trainer, and ambassador for the Institute for Supply Management (ISM) with over 10 years of experience in global procurement.
In this episode, we explore the topic of digitalization in Procurement, including the concept of a digital-first approach, the growth of new technologies and a discussion on the issue of bad data.
Tuesday Apr 12, 2022
Tuesday Apr 12, 2022
Retaining and Motivating Procurement Talent with Charlotte de Brabandt
For this episode, we welcome a familiar guest on HICX’s webinars and the Supplier Experience Live podcast, Charlotte de Brabandt. Charlotte is a speaker, trainer, and ambassador for the Institute for Supply Management (ISM), with over 10 years of experience in global procurement. In this podcast, Charlotte joins us to discuss the importance of retaining and motivating today’s procurement talent to become leaders of tomorrow. We explore:
Why now is the time to be in Procurement
Key skills procurement leaders of the future will need
How to keep procurement professionals motivated through change and disruption